Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Shelton: What to Know First
We provide independent Famco fireplace services in Shelton, with most repairs completed in a single visit and upfront pricing so you know the number before we start. A standard Famco gas fireplace service runs $180 to $320; firebox or damper repairs typically fall between $350 and $850 depending on access and parts. We’re Hearthstone Chimney Co., and we’ve been working on Famco units in Fairfield County homes for over two decades - from the vented gas log sets common in the Huntington Center colonials to the direct-vent inserts installed in the ranch-style houses off Bridgeport Avenue. If you own a Famco fireplace and something isn’t right, call (475) 265-6822. A live person answers, 24 hours a day.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco FV36 direct-vent inserts - pilot failure in cold snaps. The FV36 uses a SIT 820 Nova millivolt valve that loses pilot stability when Shelton’s January temperatures drop below 15 degrees. We see this every winter in homes near the Housatonic River where the cold air settles. Our fix: clean the pilot orifice with a proper reamer, test thermopile output to 325mV minimum, and replace the valve only when it’s genuinely failing. We don’t swap parts to pad the ticket.
- Famco B-vent gas log sets - delayed ignition and soot rollout. The B-vent series with ceramic fiber logs suffers burner port clogging from dust and pet hair, especially in Shelton’s older homes with forced-air heating that circulates everything. Delayed ignition can blow soot into the living room. We pull the logs, ultrasonic-clean the burner, check gas pressure at the manifold, and reassemble to factory spec. No shortcuts.
- Famco fireplace dampers - corrosion binding in coastal humidity. Shelton’s proximity to Long Island Sound means higher humidity than inland Connecticut, and Famco’s cast-iron throat dampers seize after 15 to 20 years. We’ve freed dampers that haven’t moved since the Clinton administration. When the frame is too far gone, we install a Lock-Top or Lyemance top-sealing damper instead of fighting rust you’ll never win.
- Famco firebox refractory panels - thermal cracking from overfiring. The refractory panels in Famco wood-burning units crack when homeowners burn unseasoned oak or overload the box. We measure panel thickness with a caliper; anything under 1/4 inch gets replaced with HeatShield refractory or OEM-matched panels from Copperfield. We photograph the cracks before and after. You see what we see.
- Famco vent terminals - water intrusion and wasp nesting. The horizontal vent terminals on Famco direct-vent units have a louvered cap that traps leaves and invites paper wasps, common in Shelton’s wooded lots. Water follows, rusting the firebox floor. We clear the terminal, install a proper pest screen with correct mesh size (not hardware store chicken wire that voids airflow), and check the firebox for damage. If it’s wet, we find out why before it gets worse.
Our Famco Fireplace Services Process
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Call and schedule. A live person answers, day or night. We ask the model number if you have it, the symptoms, and whether it’s gas or wood. We give you a two-hour arrival window, not “sometime Tuesday.”
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Arrival and diagnostic. Our technician arrives in a marked van, uniformed, background-checked. We lay down floor protection, inspect the unit, and run a level-2 camera inspection when the flue or firebox is involved. You see the photos on the spot.
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Plain-English verdict and upfront price. We tell you what’s wrong, what it costs, and what can wait. No jargon, no scare tactics. The number on the estimate is the number on the invoice.
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Parts decision: OEM or quality aftermarket. For Famco units, we source OEM parts through Copperfield or Olympia Chimney when available. When OEM is back-ordered or discontinued, we use professional-grade aftermarket from DuraFlex, HeatShield, or Gelco - never builder-grade substitutes. We explain the trade-off and let you decide.
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Repair, test, and document. We complete the work, pressure-test gas connections with a manometer, verify draft and spillage with a combustion analyzer, and run the unit through a full cycle. We photograph the finished work and email you the report.
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Cleanup and guarantee. We haul away old parts, vacuum the hearth area, and leave a written copy of the 90-Day Done Right Promise. If it’s not right, we come back. No paperwork, no arguing.
What Famco Fireplace Services Costs in Shelton
These are real numbers for Famco units in the Shelton market. Your exact price depends on access, parts availability, and what we find once we’re looking.
| Service | Typical Range |
|---|---|
| Gas fireplace tune-up and safety check | $180 - $280 |
| Pilot assembly replacement (FV36 series) | $220 - $340 |
| Burner cleaning and log reset | $160 - $240 |
| Damper repair or top-sealing replacement | $380 - $720 |
| Refractory panel replacement (per panel) | $280 - $450 |
| Firebox floor repair or rebuild | $650 - $1,400 |
| Gas-to-wood or wood-to-gas conversion | $1,800 - $4,200 |
What moves the price: parts availability for discontinued Famco models, access through masonry surrounds, and whether the flue needs relining. We don’t guess. We inspect first, quote second, and we never start work without your written approval. Estimates are free. Call (475) 265-6822.
Why Shelton Homeowners Call Hearthstone Chimney Co. for Famco Work
We’ve been in Shelton long enough to know which Famco models the local builders installed in the 1990s and 2000s, and which parts are getting hard to find. Russell Haines learned this trade at Los Angeles Trade-Technical College, then spent twenty years running a brush through chimneys here - including the older colonials up near Huntington Center that tend to throw every problem at you at once. He doesn’t pad tickets. He doesn’t recommend work you don’t need. Our 90-Day Done Right Promise is in writing, no arguing. Our technicians are background-checked, uniformed, and carry the professional-grade brands that actually fit: DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. When you call, a live person answers. When we say we’ll be there, we’ll be there. Done right - and we stand behind it.
FAQs
No. As an independent Famco service provider, we perform warranty-safe repairs using correct parts and procedures. Famco’s original warranty on new units requires factory-authorized service for warranty claims, but routine maintenance and out-of-warranty repairs do not require manufacturer authorization. We document every service with photos and parts invoices so you have a clear record. Call (475) 265-6822 if you’re unsure where your unit stands.
It varies by model and year. Famco direct-vent inserts from the 2000s often have available parts through Copperfield and Olympia Chimney. Earlier B-vent log sets can be trickier; we’ve sourced discontinued burner assemblies through our network and fabricated custom solutions when OEM is truly gone. We always check availability before quoting so you’re not waiting three weeks for a part that doesn’t exist. Call (475) 265-6822 and we’ll look it up.
Replace when repair costs exceed 60% of a new comparable unit, or when the firebox is structurally compromised and cannot be safely relined. We repair most Famco units we see - pilot issues, burner cleaning, damper seizures, and panel cracks are all fixable at a fraction of replacement cost. We’ll tell you plainly when replacement makes more sense. No scare, no sell. Call (475) 265-6822 for an honest assessment.
Every year, before burning season. Gas fireplaces burn cleaner than wood, but the burner ports still clog, the pilot still drifts, and the vent terminal still collects debris. Shelton’s mix of river-valley humidity and coastal air accelerates corrosion on metal components. An $89 seasonal tune-up catches problems before they become $400 repairs. Call (475) 265-6822 to schedule.
Delayed ignition from dirty burners can cause soot rollout or, in rare cases, a fire outside the firebox. A failing vent terminal can leak carbon monoxide into the home. These are real risks, not sales tactics. They’re also preventable with annual inspection. We don’t use scare language because the facts are enough. Call (475) 265-6822 for a free estimate.
Ready to get your Famco fireplace working right? Call Hearthstone Chimney Co. at (475) 265-6822. A live person answers 24 hours a day, and we’ll give you a free estimate with upfront pricing - the number you hear is the number on the bill. We’ve served Shelton and Fairfield County for over 42 years, and we plan to be here when you need us next.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Shelton and nearby areas.





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